Bookings

Bookings will only be considered final when full payment has been made and an official receipt or e-mail confirmation has been issued by The Garage Leisure Complex. It is your responsibility to check the accuracy of your booking confirmation and report any mistake to The Garage Leisure Complex within 24 hours of receiving the confirmation. The Garage Leisure Complex shall use its reasonable endeavours to ensure that your booking commences at the time slot allocated, however, it is your responsibility to ensure that you and the members of your group arrive on time. It is recommended that you arrive at least 20 minutes before your allocated time slot to allow to comply with all registration formalities.

The Garage Leisure Complex is not under any obligation to offer any refunds for pre-purchased activities. If you have pre-purchased activities, you may not exchange your allocated time slot for another, unless permitted in writing by a manager of The Garage Leisure Complex.

Bookings are only valid only for the date and time shown, and are void if tampered with. The tickets remain the property of The Garage Leisure Complex and are strictly non-transferable.

The Garage Leisure Complex honour any bookings where full payment has already been made.

The Garage Leisure Complex shall be entitled to cancel your booking at any time. In the event that The Garage Leisure Complex cancels your booking, it shall use all reasonable endeavours to notify you as soon as possible. In the event of a cancellation by The Garage Leisure Complex, you shall be entitled to a full refund or the option to reschedule, but no other compensation shall be payable.

For birthday party bookings, please refer to the party terms and conditions available on request.

Nothing in these Conditions shall limit or exclude The Garage Leisure Complex liability for: death or personal injury caused by its negligence, or the negligence of its employees or agents; or fraud or fraudulent misrepresentation.